Macquarie Data Centres is Your Trusted Partner
Macquarie Data Centres are one of the world’s most certified data centre operators. We are supported by over 200+ engineers security cleared to government standards. Our data centres are fully sovereign.
We love a challenge – if you can think it, we can build it. And we have a team of engineers that you can use for technical work even if you’re snowed under or located in the snow.
Secure. Sovereign. Compliant.
Purpose-built for hyperscale,global multinationals and government.
+92
Net Promoter Score
24/7
Support
100%
Uptime Guarantee
Our Brand Promise
Macquarie Data Centres is trusted by the biggest hyperscalers, the Australia Federal Government and large multinationals to house and protect their valuable data. When you work with us you not only gain access to our cutting-edge data centres but one of Australia’s largest technology companies, Macquarie Technology Group.
- Fully Sovereign, Australian Data Centres
- 200 government cleared engineers
- 24x7x365 hands and feet engineering support to perform tasks on your racks at your request, any time, day or night.
- Net Promoter Score of +92
- Australian market expertise
- A leadership team with years of experience in technology, infrastructure management and cloud expansion
Why Choose Macquarie Data Centres?
Design and commercial flexibility
We offer flexible and adaptable solutions for any reference architecture, alongside flexible commercial models.
Operational Excellence
Our data centres are supported by 200+ government-cleared engineers who are onsite for everything from regular maintenance to urgent assistance for customers IT.
Data centres purpose for AI and cloud
We’re experienced in high-density and critical workloads with fungible designs that accommodate hybrid air and liquid cooling options.
Compliant with the highest Government security standards
Our sovereign data centres are part of Australia’s critical infrastructure and are Certified Strategic by the Australian Federal Government.
We consistently achieve industry-leading NPS scores of 80+
We wrote the book on customer service. Literally. NY Times best-selling author Joseph Michelli wrote the book ‘Customer Magic’ on our market-leading customer experience.
Sovereign Australian market specialists
A sovereign provider that knows the Aussie market better than anyone to offer you a secure gateway into Australia.
Part of the ASX-listed Macquarie Technology Group
We’re all-Australian owned, with no foreign debt and a strong balance sheet to offer transparency and reliability.
Complete Ownership
Macquarie Data Centres own the land, core & shell as well as the operations, making us a truly sovereign and independent provider.
Design and commercial flexibility
We offer flexible and adaptable solutions for any reference architecture, alongside flexible commercial models.Operational Excellence
Our data centres are supported by 200+ government-cleared engineers who are onsite for everything from regular maintenance to urgent assistance for customers IT.Data centres purpose for AI and cloud
We’re experienced in high-density and critical workloads with fungible designs that accommodate hybrid air and liquid cooling options.Compliant with the highest Government security standards
Our sovereign data centres are part of Australia’s critical infrastructure and are Certified Strategic by the Australian Federal Government.
We consistently achieve industry-leading NPS scores of 80+
We wrote the book on customer service. Literally. NY Times best-selling author Joseph Michelli wrote the book ‘Customer Magic’ on our market-leading customer experience.Sovereign Australian market specialists
A sovereign provider that knows the Aussie market better than anyone to offer you a secure gateway into Australia.Part of the ASX-listed Macquarie Technology Group
We’re all-Australian owned, with no foreign debt and a strong balance sheet to offer transparency and reliability.Complete Ownership
Macquarie Data Centres own the land, core & shell as well as the operations, making us a truly sovereign and independent provider.Macquarie Technology Group: We’re Australia's data centre, cloud, cyber security and telecom company.
The way we do this is completely different from our competitors.
Explore the Macquarie Technology Group
For business customers we are the specialists in hybrid IT as we integrate data centre, cloud, and dedicated servers. We understand that different applications need different types of hosting. We migrate it. We manage it. We ensure it is IT standards compliant.
For Government customers we are the Australian specialists in cyber security, secure cloud and data centres. We deliver this for 42% of Federal Government agencies. We work closely with Australian Defence and Intelligence agencies.
Macquarie Data Centres delivers an unrivalled portfolio of certified colocation, connectivity and engineering, our services range from a single rack to multi-megawatt hyperscale requirements.
For business, we are a full service provider of data, voice, mobile and colocation services. We are the telecom that does everything in a #SoUnTelco way. And yes, we are where the Macquarie story started.
Our Net Promoter Score (NPS) is one
of the best in the world.
We achieved this by our total adoption of Net Promoter Score (NPS). We ask our customers to measure us every day using the simple and powerful Net Promotor Score (NPS) question: “How likely are you to recommend our company to a friend or colleague?”.
This translates into a customer experience score between -100 and +100 with most companies achieving scores in a bell curve in the middle around 0.
It’s personal for us and that’s why our Net Promoter Score is +74 and the most recommended provider of data centre solutions in Australia. We live and breathe excellent service, and have been awarded Best Customer Experience at the World Communications Awards in 2020.
There's a Zettabyte of Reasons to Choose Us.
Intruder Resistant.
We’ve created an environment featuring the highest levels of security with strictly disciplined, but sensible access control.
Our facilities
are conveniently located in premium zones across key Australian cities and have access to dense fiber routes.
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Remote Hands & Feet
We recognise that an investment of this size is a partnership, and you can trust that we are just as committed to the success of your business as you are.
High-Performance. Practical Pricing
At Macquarie Data Centres we’ve built a flexible pricing model without sacrificing on quality or value.
Flexible Design
Our data centres have been purpose built to easily cater for your not-so-average equipment. We’re not tied down to a fixed grid pattern so stand-alone equipment such as your Main Frame or Storage Unit are no problem for us.
Carrier Neutral
While Macquarie Data Centres is part of the Macquarie Technology Group our services are completely carrier and vendor neutral. Our facilities are highly connected with all major carriers available onsite.
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Sophisticated Reporting
Our MacquarieView portal provides detailed information about your Macquarie services including your service inventory, service orders and remote hands requests.
Cloud on Ramps
Our network dense ecosystem enables on-ramp access to public clouds such as AWS, Azure and or Google Cloud.
Learn more
Proudly Carrier Neutral.
We recognize the critical role of connectivity in driving your business’s success.
Our unwavering commitment to being carrier-neutral ensures that our customers have access to a vast network of over 700 data centres and network providers. This empowers them with unparalleled flexibility and the freedom to choose the options that perfectly align with their unique requirements.
Industry Certifications.
Our compliance programs are extensive, and we are one of the most certified data centres in Australia and the world. That’s why we are the chosen partner for the Australian Federal Government and Fortune 500 companies.
Uptime Tier III certified data centres incorporate concurrently maintainable infrastructure with redundant components and redundant distribution paths to serve the critical environment. These facilities require no shutdown when equipment needs maintenance or replacement, making them suitable for ICT services and workloads requiring very high availability.
ISO 27001 is a widely recognized international standard for an organization’s information security management system (ISMS). An ISMS is a set of policies relating to information security and the management of IT related risk. Assurance to this standard provides customers with confidence that confidential information will remain confidential.
PCI-DSS certification is a regulatory requirement for any company that processes credit card information, with the intent to protect card data from hackers and cyber criminals. Macquarie Data Centres’ certified compliance with PCI physical security requirements greatly assists customers requiring PCI DSS certification.
SCEC Designed for Government
All Macquarie Data Centre facilities are assessed by an accredited auditor to meet the Attorney General’s PSPF Facility requirements. Macquarie Data Centres routinely establishes high security environments for government and corporate customer requirements.
Australian Government Security Cleared Personnel
Personnel working in high security government environments require a security assessment by the Department of Defence. These security clearances are issued by the Australian Government Security Vetting Agency (AGSVA). Macquarie maintains a large contingent of vetted personnel at all facilities.
ISO 9001
ISO 14001
SOC 1&2
The Service Organization Controls (SOC) reporting standard is defined by the US American Institute of Certified Public Accountants (AICPA). SOC reporting mirrors the International Standard on Assurance Engagements (ISAE) No. 3402. Controls assessed include finance, security, availability, integrity of processing, confidentiality and privacy.
ISO 45001
The ISO 45001 international standard is used to develop and certify an organization’s occupational health and safety (OH&S) management system. OH&S systems manage risks and enable continued OH&S performance through implementing effective policies and objectives.
DISP
Membership in the The Defence Industry Security Program (DISP), managed by the Defence IndustrySecurity Office (DISO), is essentially security vetting for Australian businesses and indicates that members understand and are able to meet their security obligations when engaging in Defence projects, contracts and tenders.
Uptime Tier III
Uptime Tier III certified data centres incorporate concurrently maintainable infrastructure with redundant components and redundant distribution paths to serve the critical environment. These facilities require no shutdown when equipment needs maintenance or replacement, making them suitable for ICT services and workloads requiring very high availability.
ISO 27001
ISO 27001 is a widely recognized international standard for an organization’s information security management system (ISMS). An ISMS is a set of policies relating to information security and the management of IT related risk. Assurance to this standard provides customers with confidence that confidential information will remain confidential.
PCI DSS
PCI-DSS certification is a regulatory requirement for any company that processes credit card information, with the intent to protect card data from hackers and cyber criminals. Macquarie Data Centres’ certified compliance with PCI physical security requirements greatly assists customers requiring PCI DSS certification.
SCEC Designed for Government
All Macquarie Data Centre facilities are assessed by an accredited auditor to meet the Attorney General’s PSPF Facility requirements. Macquarie Data Centres routinely establishes high security environments for government and corporate customer requirements.
Australian Government Security Cleared Personnel
Personnel working in high security government environments require a security assessment by the Department of Defence. These security clearances are issued by the Australian Government Security Vetting Agency (AGSVA). Macquarie maintains a large contingent of vetted personnel at all facilities.
ISO 9001
ISO 9001 is an international standard that specifies requirements for a quality management system (QMS). Organisations certified to the standard demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
ISO 14001
ISO 14001 specifies the requirements for an environmental management system that organizations use to manage their environmental performance. ISO 14001 certification demonstrates a business manages its environmental responsibilities in a systematic and effective manner.
SOC 1&2
The Service Organization Controls (SOC) reporting standard is defined by the US American Institute of Certified Public Accountants (AICPA). SOC reporting mirrors the International Standard on Assurance Engagements (ISAE) No. 3402. Controls assessed include finance, security, availability, integrity of processing, confidentiality and privacy.
ISO 45001
The ISO 45001 international standard is used to develop and certify an organization’s occupational health and safety (OH&S) management system. OH&S systems manage risks and enable continued OH&S performance through implementing effective policies and objectives.
DISP
Membership in the The Defence Industry Security Program (DISP), managed by the Defence IndustrySecurity Office (DISO), is essentially security vetting for Australian businesses and indicates that members understand and are able to meet their security obligations when engaging in Defence projects, contracts and tenders.Have a Question?
Our specialists can provide expert advice and guidance for your data centre journey. Our precision and in-depth technical knowledge is perfectly balanced with our humble passion to serve our customers. Fill out the form below or contact us directly via contactus@macquariedatacentres.com.